$7 Treasures Packed with Good Vibes ✨
lixiaoyaosg@gmail.com
Menu

Privacy policy

Privacy Policy

lucky7hub is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Account & Order Details: Name, email address, phone number, shipping/billing address, and payment information (processed securely by third-party gateways like PayPal; we do not store full payment details).

  • Communications: Records of customer support interactions (e.g., emails, live chat).

B. Automatically Collected Information

  • Device & Usage Data: IP address, browser type, operating system, device identifiers, pages visited, clickstream data, and session duration (via cookies and similar technologies).

C. Information from Third Parties

  • Social media profiles (e.g., Facebook, Google) if you link your account.

2. How We Use Your Information

We use your information to:

  • Process orders, arrange shipping, and provide customer support.

  • Send transactional notifications (e.g., order confirmations, delivery updates).

  • Improve website functionality and personalize your experience.

  • Prevent fraud, secure accounts, and comply with legal obligations.

  • Conduct marketing activities (e.g., newsletters) only with your consent.

3. Sharing of Information

We do not sell your personal information. We may share it in the following cases:

  • Service Providers: With logistics partners, payment processors, and analytics tools (e.g., Google Analytics) under strict confidentiality agreements.

  • Legal Compliance: To comply with laws, court orders, or government requests.

  • Business Transfers: During mergers, acquisitions, or asset sales.

4. Cookies & Tracking Technologies

  • Cookies: We use cookies to maintain login sessions, shopping carts, and preferences. You may disable cookies via browser settings, but some features may not function properly.

  • Third-Party Tracking: We use tools like Google Analytics to analyze traffic. Data is anonymized and governed by their privacy policies.

5. Your Rights & Choices

Depending on your jurisdiction, you may:

  • Access/Correct Data: Review or update your account information.

  • Delete Data: Request deletion of your account (excluding data we must retain for legal purposes).

  • Opt-Out of Marketing: Unsubscribe via the link in promotional emails or contact us.

  • Data Portability (EU/UK): Request a copy of your data in a machine-readable format.

6. Data Security

We implement measures to protect your information:

  • Encryption: SSL/TLS for data transmission.

  • Access Controls: Restricted internal access to sensitive data.

  • Third-Party Audits: Partners must comply with data protection agreements.

7. Children’s Privacy

Our services are not directed to individuals under 13 (or the minimum age in your jurisdiction). If we inadvertently collect such data, we will delete it promptly.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards (e.g., EU Standard Contractual Clauses) for cross-border transfers.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page, and material updates will be notified via email or website announcements.